Refunds & Returns Policy

At LoveOnPrints, we take great pride in the personalized and unique nature of our products. Due to the custom nature of these items, we are unable to offer returns or refunds once an order has been completed. This policy ensures that each item is crafted to your exact specifications.

Damaged or Lost Items

In the unlikely event that your items are damaged or lost during transit, we are committed to making it right. We will provide a full refund or a replacement of the affected items at no additional cost to you. Your satisfaction is our priority, and we aim to resolve such issues promptly and to your satisfaction.

Customer Satisfaction

Your experience with LoveOnPrints is important to us. If you have any concerns or specific needs regarding your order, we encourage you to reach out to our customer service team at Hello@loveonprints.com. We are dedicated to ensuring that your experience with us is a positive one, and we will work with you to address any issues.

Incorrect Shipping Address

Please ensure that your shipping address is accurate at the time of order placement. If an order is shipped to the address provided and is returned due to an incorrect or incomplete address, a reshipping fee of $9.99 per product will be applied.

We appreciate your understanding of these policies, which allow us to maintain the highest standards of quality and service. Thank you for choosing LoveOnPrints.